PFS for B2BC Fulfillment

B2C Fulfillment

We ship direct-to-consumer orders fast, accurate, and on brand. From supplements and cosmetics to wellness items and soft goods, we protect products, track lots and expirations, and keep customers informed with clean tracking. Orders sync from your store, we scan at pick and pack, and ship from Cincinnati so most buyers receive in one to three days—at lower cost and with fewer surprises.
Key challenges for health and wellness brands

Maintaining product integrity

Creating memorable experiences

Meeting rising consumer demand

Delivering to customers in 2 days or less

Our Fulfillment for B2C Includes:

Store and marketplace integrations: Shopify, Amazon, WooCommerce, and more flow into our system automatically. SKUs, addresses, and order notes sync cleanly. Labels and packing slips print from rules, so picking is fast and documents match what buyers expect—reducing errors, support tickets, and bad reviews.

Scan-verified picking & neat pack-outs: Barcodes confirm each SKU and variant before it goes in the carton. Optional weight checks and photo proof add assurance. Right-sized packing, tidy presentation, and consistent inserts improve unboxing, reviews, and repeat purchase without slowing daily throughput.

Lot & expiration tracking with FEFO: For consumables, we record lots and dates at receiving, enforce FEFO at pick, and block expired or quarantined stock. Dashboards show on-hand by SKU, lot, and date, keeping audits simple while customers receive fresh, compliant items every time.

Discounted rates & smart routing: Real-time rate shopping chooses the cheapest service that still meets your promise. Cincinnati shortens routes. Address validation prevents correction fees, and invoice audits recover errors. Savings appear in reports, not just pitches, while deliveries stay on time nationwide.

Subscriptions, bundles & promos: We assemble multipacks, gifts, and renewal kits with scan checks. Clear cutoffs and schedules keep recurring orders on time, while consistent presentation builds trust and reduces churn across channels, seasons, and launch cycles.

Returns handling with insight: We inspect, verify completeness, and restock or quarantine per policy. Reason codes and reports show patterns by SKU so product, packaging, and purchasing teams fix issues quickly—reducing future returns without slowing outbound orders.

Key ADVANTAGES

Key advantages of partnering with
Product Fulfillment Solutions

Fast, Accurate Workflows for DTC

Simple, repeatable steps keep DTC calm. We verify counts at receiving, slot top movers near the line, and scan at pick and pack. QC audits catch issues before ship. With tidy workcells and short pick paths, orders leave right the first time.

Central Location & Lower Landed Cost

From Cincinnati, most customers are one to three days away. Shorter routes reduce zones, miles, and damages. We balance carriers and services, schedule pickups to your calendar, and inject regionally when useful—delivering faster shipping and steadier SLAs without extra facilities.
Location of Product Fulfillment Solutions facility
Inventory Manager Checking Inventory in Platform

Technology, Visibility & Customer Confidence

Clean data makes B2C predictable. Orders sync from storefronts and marketplaces; labels and packing slips print from rules; tracking posts back automatically. Dashboards show inventory, backorders, and on-time ship in real time. Alerts surface stock risks before they cause delays. Reports export for finance and planning so every team sees the same truth and moves faster with fewer handoffs.

HOW WE HELP

B2C Product Fulfillment Solutions

99.98%
Order accuracy rating
99.97%
Inventory accuracy rating
99.96%
Order shipping within SLA
99.98%
Customer satisfaction rating

Looking for a fulfillment solution? Get started with Product Fulfillment Solutions.

WHY PFS?

Why Partner with Product Fulfillment Solutions for B2C Fulfillment ?

rocket ship

Improve margins

Save on shipping with access to our discounted shipping rates.

rocket ship

Improve shipping times

Ship to your customers faster with 80% 3-Day shipping coverage.

rocket ship

Improve order accuracy

Drive customer satisfaction and loyalty with 99.99% order accuracy rating.

Get started with
Product Fulfillment Solutions

Ready to make B2C fulfillment simple and predictable? We’ll connect your stores, set clean SOPs, and ship from Cincinnati with FEFO accuracy and discounted rates. With scan checks, neat pack-outs, and friendly support, customers get what they expect—fast—and you get fewer surprises. Talk to an Expert or Get Pricing and launch a program that scales without stress.

Get 3PL Pricing

FAQS

Frequently asked questions

Shopify, Amazon, WooCommerce, and others via API/EDI. Orders, SKUs, and addresses sync automatically; labels and packing slips print from rules; tracking posts back to your store.

Real-time rate shopping chooses the lowest-cost service that still meets your promise. Cincinnati lowers zones; cartonization reduces DIM; address validation stops correction fees; audits recover billing errors.

Yes. We capture lots and expiration dates at receiving, enforce FEFO at pick, block expired stock, and keep audit-ready logs. Dashboards show on-hand by SKU, lot, and date.

Absolutely. We assemble kits and multipacks with scan checks, set cutoffs and cycles for renewals, and provide reporting that keeps recurring orders on time and consistent.

Testimonials

Hear what clients are saying about Product Fulfillment Solutions

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Jeremy 
Manager

The PFS team is fantastic. They are very accommodating and easy to work with. The team’s knowledge and operational execution has allowed us to gain the trust of our customers and improve satisfaction, as well as expand our supply chain.

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Koen
Manager

I’ve been a client of PFS for over 3 years and enjoy the partnership. That’s the key word: partnership. It’s not just a client/vendor relationship. They go above and beyond to accommodate our needs. I feel our business is in good hands. Keep up the good work!

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Allison
Director

PFS is truly an exceptional partner! They consistently provide reliable and excellent service and communication. They are solution-based, always working to perfect processes and create efficiencies for us. They are an absolute joy to work with!

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Jessica N
Director

Product Fulfillment Solutions is the full package – their customer support is personal and attentive, and their product kitting and order fulfillment services are quick and accurate. Thanks.