Product Fulfillment Solutions FAQ's

A 3PL (third-party logistics provider) is a company that stores, packs, and ships products for businesses. Product Fulfillment Solutions (PFS) handles everything from receiving inventory to getting it into your customer’s hands. We’re like your outsourced warehouse and shipping department.

Cincinnati is within reach of 80% of the U.S. population in 1–3 days. That means faster deliveries and lower shipping costs compared to co

We specialize in small, light, consumable goods — things people reorder often. This includes supplements, vitamins, cosmetics, health and wellness items, snacks, and other subscription-friendly products.

We work with startups, pre-launch companies, and established brands. If you’re new and growing, we’ll help you get started. If you’re established but unhappy with your current 3PL, we’ll make switching to us smooth and stress-free.

Our accuracy rate is 99.98%. That means nearly every order goes out exactly right, on time. We also ship orders the same day if they’re placed by 8 a.m., keeping your customers happy and loyal.

Because of our central location and bulk discounts, we can cut your shipping costs by up to 75%. We pass those savings to you, improving your profit margins while giving your customers fast, affordable delivery.

We combine big-company systems with a personal, friendly touch. You’ll have a real team that knows your brand, not just a ticketing system. We’re flexible, startup-friendly, and treat every client like a close partner.

We use HubSpot and Apollo integrated with our warehouse system. This gives you real-time tracking of inventory, orders, and shipments. You’ll always know what’s in stock, what’s on order, and what’s on its way.

Yes. Our facility is FDA-registered and we’re experienced in lot tracking, expiration management, and compliance for vitamins, nutraceuticals, and cosmetics. We store, track, and ship these products safely and by the book.

Absolutely. We provide kitting and assembly services for subscription boxes, bundles, and promotional kits. We can also use custom-branded packaging and inserts to create an amazing unboxing experience for your customers.

We’re built to scale with you. Whether you have 10 orders a day or 10,000, we can adjust. Our systems, warehouse space, and staff are ready to expand so you never miss a sale due to fulfillment limits.

Yes. We can ship globally, though most of our clients focus on the U.S. market. We help with international documentation and ensure compliance for smooth delivery abroad.

Onboarding is simple:

• Connect your online store or marketplace.
• Ship your products to our Cincinnati facility.
• We receive, organize, and stock your items.
• Orders flow automatically to us, and we pick, pack, and ship.
  You’ll be live in as little as 2–3 weeks depending on your setup.

It’s easy. Just reach out to our team, and we’ll talk through your business needs, goals, and pain points. From there, we’ll create a plan that fits your products, budget, and growth trajectory.