PFS FOR PHARMACEUTICALS

Pharmaceuticals & OTCFulfillment

Pharmaceuticals (OTC medicines, supplements that border on pharma, etc.) require the highest level of care and compliance. Product Fulfillment Solutions provides 3PL services for pharmaceutical products that are suitable for 3PL (non-prescription, non-controlled substances, etc., as allowed).

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Pharmaceutical products on a shelf
Key challenges for pharmaceutical brands

Maintaining product integrity

Inventory Management

Meeting rising consumer demand

Delivering to customers in 2 days or less

What We Offer for Pharmaceutical Fulfillment:

  • FDA-Compliant Processes: We operate under strict guidelines when handling pharma products. Cleanliness, controlled access, and accurate record-keeping are standard. Our staff is trained in Good Manufacturing Practices (GMP) related to warehousing and distribution.
  • Climate Control: Many pharmaceuticals must be kept within certain temperature ranges. We have the infrastructure for climate-controlled storage and we monitor it continuously. If you have products that can’t freeze or can’t get too hot, they’ll be safe with us.
  • Precision Tracking: We use LOT numbers and even serial number tracking if needed. In the event of a recall or inquiry, we can quickly isolate which shipments or customers received a particular lot. We can generate the reports you need for compliance and safety monitoring.
  • Special Handling: Some pharmaceutical items might be classified as hazardous for shipping (like certain chemicals in first aid products, for example). We are certified to handle and ship those in accordance with regulations (proper labeling, documentation, and using appropriate courier services).
  • Recall Support: Should there ever be a need for a product recall, Product Fulfillment Solutions will act swiftly as your partner. We can pull stock from the warehouse immediately and even help coordinate returns from customers if required, following all safety protocols. We take these matters very seriously.
  • Your Brand, Our Care: Even though pharmaceuticals are serious business, we still treat your customers like our own. If we’re shipping to retail pharmacies or direct to consumer, we ensure packaging is robust, documentation (like packing slips with lot numbers or expiration dates if needed) is included, and shipments are prompt. We know people’s health might depend on these products arriving on time.

HOW WE HELP

Product Fulfillment Solutions helps pharmaceutical brands

rocket ship

Improve margins
by up to 30%

Save on shipping with access to our discounted shipping rates.

rocket ship

Improve shipping times
by up to 20%

Ship to your customers faster with 80% 3-day shipping coverage.

rocket ship

Improve order accuracy
by up to 15%

Drive customer satisfaction and loyalty with 99.99% order accuracy rating.

Key ADVANTAGES

Key advantages of partnering with
Product Fulfillment Solutions

Warehouse associate scanning a carton on a shelf with a handheld barcode reader during pick and pack

MAINTAIN COMPLIANCE 

Dedicated in-warehouse account management

In the pharmaceutical space, inventory and order management is a necessity. With in-warehouse fulfillment experts and LOT tracking capabilities, we can quickly identify affected inventory in the event of a recall. At Product Fulfillment Solutions, it’s not about us, it’s about your brand and your products.

  • Regulatory compliance expertise
  • Quick and responsive customer support
  • In-warehouse account management
  • SOP creation for scalable fulfillment
  • Monthly and quarterly business reviews
  • Single point of contact
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SHIP FASTER

Strategically located facility with nationwide reach

Boost conversion rates and increase sales with 80% 3-day nationwide shipping coverage.

  • Focus on growth with hands-off fulfillment services
  • Vast array of pharmaceutical products supported
  • FDA-certified facility with climate-controlled capabilties
  • Cut your shipping costs with access to discounted rates
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United States map with a central marker indicating Location of Product Fulfillment Solutions facility
Inventory manager auditing stock in a high-bay aisle with a tablet, emphasizing live visibility and controls

GAIN VISIBILITY

View inventory and orders in one platform

Gain real-time inventory and order visibility to prevent product spoilage and stockouts. With Product Fulfillment Solutions, you can see your inventory in real-time and track orders across sales channels in one dashboard.

  • Gain complete inventory and order visibility
  • Robust analytics, reporting, and dashboards
  • Seamless integrations with your business systems
  • Expiration date tracking capabilities
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99.98%
Order accuracy rating
99.97%
Inventory accuracy rating
99.96%
Order shipping within SLA
99.98%
Customer satisfaction rating
Testimonials

Hear what clients are saying about Product Fulfillment Solutions

Client testimonial headshot, labeled “Jeremy, Manager”

Jeremy 
Manager

The PFS team is fantastic. They are very accommodating and easy to work with. The team’s knowledge and operational execution has allowed us to gain the trust of our customers and improve satisfaction, as well as expand our supply chain.

Client testimonial headshot, labeled “Koen, Manager”

Koen
Manager

I’ve been a client of PFS for over 3 years and enjoy the partnership. That’s the key word: partnership. It’s not just a client/vendor relationship. They go above and beyond to accommodate our needs. I feel our business is in good hands. Keep up the good work!

Client testimonial headshot, labeled “Allison, Director”

Allison
Director

PFS is truly an exceptional partner! They consistently provide reliable and excellent service and communication. They are solution-based, always working to perfect processes and create efficiencies for us. They are an absolute joy to work with!

Client testimonial headshot, labeled “Jessica N, Director”

Jessica N
Director

Product Fulfillment Solutions is the full package – their customer support is personal and attentive, and their product kitting and order fulfillment services are quick and accurate. Thanks.

Looking for a fulfillment solution? Get started with Product Fulfillment Solutions.

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WHY PFS?

Pharmaceutical Order Fulfillment: Compliance, Care & 1-3 Day Delivery

FEFO & FIFO inventory management

Custom projects and kitting capabilities

Ship to 80% of the U.S. in 1-3 days

B2B & B2C
order fulfillment

Real-time
inventory tracking

Access discounted shipping rates

Get started with
Product Fulfillment Solutions

Ready to scale your pharmaceutical brand? Request a custom quote and learn more about how our fulfillment solutions can streamline and scale your business. 

  • Grow sales with fast, affordable nationwide shipping
  • Focus on your business with hands-off fulfillment
  • Seamless integrations with your business systems
  • Improve margins with discounted shipping rates

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FAQS

Frequently asked questions

Product Fulfillment Solutions is an FDA-certified facility equipped to handle your pharmaceutical product needs.

Product Fulfillment Solutions can easily integrate with your e-commerce storefront, Amazon webstore, retail partners, ERP systems. Check out our integrations page to learn more.

The unboxing experience is a key marketing opportunity for cosmetics and beauty brands to make a lasting first impression and drive customer engagement. At Product Fulfillment Solutions, our fulfillment experts will work with you to optimize packaging to reduce costs and separate your brand from the competition. 

Yes, Product Fulfillment Solutions offers ecommerce returns as a part of our cosmetics and beauty fulfillment offering. We will work with your team to create a returns program tailored to your needs.